Customer engagement platform
Best for Customer support teamsFind the right live chat software
Give website visitors a way to ask for help while they are on your site. Compare support channels, team tools and costs, then choose what fits the way you help customers.
What Is Live Chat Software?
Live chat software lets customers communicate with a business through a chat widget on a website or app. It can support agent routing and conversation history; automated chatbots are an additional capability, not the same as live chat.
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Our Top Picks
Start with the most relevant live chat software options in this catalog.
Automated customer conversations grounded in business content
Best for Small businesses, Growing teams
Real-time website chat
Best for Small businessesCL
Multichannel chat platform
Best for SMBs
Website messaging platform
Best for Startups
AI customer engagement platform
Best for SaaS startups
Ecommerce customer support platform
Best for Ecommerce brands
Advanced help desk platform
Best for Mid-size businesses
Conversational marketing platform
Best for Marketing teams
Modern messaging support platform
Best for Support teamsPopular comparisons
Compare live chat software side-by-side to narrow the shortlist faster.
