Free
$0
Live chat software
Plan features
- Chat
- Visitor tracking
Tawk.to reviews & product details
Visit websiteTawk.to provides a free core platform for customer chat, with optional services and add-ons rather than one universally free bundle. That distinction is useful for a small team adding a direct contact route to its website without assuming every surrounding service is included.
Start by setting agent availability and the response expected when nobody is online. Install the widget on representative pages and test it on a phone as well as a desktop.
Tawk.to media
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Pricing options
Prices and plan details can change. Check the vendor before purchasing.
Tawk.to comparisons
Tawk.to features
- Live chat
- Visitor tracking
- Ticketing
- Chat history
- Mobile apps
Pros
- Free core platform for starting customer chat
- Optional add-ons can be evaluated separately
- Supports a direct website contact route
Considerations
- Staffing and follow-up remain necessary
- AI use has plan-based limits
- Branding options have separate commercial scope
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Frequently asked questions
Is every Tawk.to service free?
No. The core platform is free, while optional services and add-ons have separate arrangements and AI usage limits.
What should we check before enabling AI Assist?
Review approved knowledge, message allowances, escalation conditions, and who handles conversations that need a person.
Represent Tawk.to?
Verify your authority for free, then request accurate profile updates. Paid promotion is a separate choice.